1. Suite 1 – 6

The minimum capacity is 2 people, the amount charged locals is RM 789 per person. Hence, the minimum price of the room is RM 1578 regardless whether they can reach the minimum capacity or not.

The room can fill up to 3 people. The third person in the room is subjected to additional charges as per below :
                    Adult  : RM 449
                    Kid      : RM 349 ( 4 -11 years old )
                    An infant below 3 years old is free of charge

Additional person will get extra single bed on the floor.

Additional charges will be imposed for foreigner as per shown in the website.

2. Family Suite 7 – 8

The minimum capacity is 4 people, the amount charged for locals is RM 599 per person. Hence, the minimum price of the room is RM 2396 regardless whether they can reach the minimum capacity or not.

The room can fill up to 5 people. The fifth person in the room is subjected to additional charges as per below :
                    Adult  : RM 449
                    Kid      : RM 349 ( 4 -11 years old )
                    An infant below 3 years old is free of charge

Additional person will get extra single bed on the floor.

Additional charges will be imposed for foreigner as per shown in the website.

Reservations are subject to availability and must be confirmed with full payment. Payments can be made via credit/debit card, bank transfer.

Any cancellations will not be refunded and only can change the date up to 1 time only. No-shows will be charged the full amount of the reservation.

• Check-in time is 2 PM – 2:30 PM
• Check-out time is 11 AM – 11:30 AM

1. Arrival instruction

• Your journey to Royal Resort Semporna begins at the Jetty Seafest Area, where our dedicated team will be waiting to warmly welcome you. Please kindly be at Seafest Jetty before 2 PM.
• The boat departure time is set for 2PM, so please ensure you arrive with ample time to check-in and prepare for an exciting adventure.
• In the event of failure to arrive at the scheduled 2PM departure time, a late arrival fee of RM100 per boat will be applied for rescheduling another boat trip. We appreciate your understanding and cooperation in adhering to the departure schedule.

2. Depart From Resort Jetty Instructions

• The boat departure time from Resort jetty is set for 11:30am, so please ensure you are ready at the Resort Jetty Before 11:30am.
• In the event of failure to show at the scheduled 11:30am departure time, a late boat fee of RM100 per boat will be applied for rescheduling another boat trip. We appreciate your understanding and cooperation in adhering to the departure

1. Guests are responsible for any damage caused to resort property during their stay.
2. Guests must adhere to all resort policies and regulations, including those regarding noise, behaviour, and use of amenities.
3. The resort reserves the right to refuse service or accommodation to anyone violating these policies.
4. Guests are not allowed to step on the glass floor inside the room to avoid any unwanted incidents occur.

The resort provides access to specified amenities and services as outlined in the booking confirmation. Some amenities may be subject to availability and seasonal closure.

1. The resort is not liable for any loss, damage, accidents, natural disaster and injury sustained by guests during their stay.
2. Guests are advised to secure their personal belongings and valuables at all times.
3. The resort is using a third party travel agency for our island hopping, fun diving, sea walking, and discovery scuba diving. Hence, any unwanted incident occurring throughout the activities, the third party travel agency will be liable based on the agreement form that the guest signs.

The resort respects guests’ privacy and will not disclose personal information to third parties without consent, except as required by law.

The resort shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, or natural disasters.

1. The resort reserves the right to modify these terms and conditions at any time without prior notice.
2. Any changes will be effective immediately upon posting on the resort’s website or notification to guests.

1. ROYAL RESORT SEMPORNA reserves the right to make changes to travel arrangements if there is inclement weather or any unforeseen circumstances in which ROYAL RESORT SEMPORNA in full discretion think it is unsafe to proceed with the activities.
2. Changes to travel arrangements include but are not limited to changes in venues, cancellation or postponement of island tours at any time without compensation.
3. Every room has its own private balcony. Swimming and water activities are allowed from 6am-5pm. After 5 pm, all guests are NOT ALLOWED TO DO ANY SWIMMING/WATER ACTIVITIES for safety purposes.

1. Airport transfer service is provided upon request (additional charges will apply).
2. In the event of a flight being rescheduled by airlines, the information must be conveyed to ROYAL RESORT as soon as possible for the arrangement of airport transfer.

1. In the event of MCO implementation by the government, guests reserve the right to postpone their vacation date. The deposit is safe, but the request for refund is not allowed and will not be entertained.
2. By making a reservation at our resort, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact our customer service team for assistance.